A little more clarity

Questions? Start here.

For a technical issue, privacy question, accessibility problem, or safety concern, contact the service operator using the address below when configured.

Help us understand the issue

Include your browser and device type, what you were trying to do, and the approximate date and time. For a connection problem, say whether text, video preview, or the remote video failed.

Do not send passwords, tokens, payment details, chat transcripts, private photos, or recordings of another person. In-chat reports are the appropriate first step for an active abusive conversation.

A note on response times

There is no promised response time or round-the-clock support claim. If your concern involves immediate physical danger, contact the appropriate local emergency service. Do not wait for an email response.

Support contact

[email protected]